Return Policy

We want you to be happy with every order. If something isn't right, here's how returns work.

• Item arrived damaged or defective.
• Item received does not match what you ordered.
• Item is missing from your delivered order.

Report any issue within 7 days of delivery. Claims made after this window may not be eligible for a return or replacement.

• Open your order from the "My Orders" page and use the support option, or contact us directly with your order number.
• Include a photo of the item and packaging if it arrived damaged or incorrect.
• Our team will review your request and respond within 1–2 business days.

Approved returns are refunded to your original payment method, or as store credit for Cash on Delivery orders, within 5–7 business days of approval. Delivery fees are non-refundable unless the return is due to our error.

For hygiene and safety reasons, opened personal care/grooming devices and items marked "final sale" cannot be returned unless defective. Products with a broken or missing warranty seal are not eligible for return.

See our Cancellation Policy if you'd like to cancel an order before it ships, or contact us for anything else.